If you can’t activate your Green Dot card, you should contact customer service at (866) 795-7597.
How do I register my Green Dot account?
How do I activate/register a card?
- Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.
- Enter all info requested, including personal info and card details: – Name. – Address. – Date of birth. – 16-digit card number. …
- Start using your card upon successful activation.
Why can’t I access my Green Dot account?
Green Dot. Let’s recover your information, so that we can reset your login details. Your log in recovery options may be limited if you do not have a personalized card with your name on it. … If you’re having difficulty logging in, please call (866) 795-7597 to talk to an agent.
How long does it take to register a Green Dot card?
Your card registration requires further review. This will take 2 business days and then your temporary card will be ready for use. You will receive your personalized card in 2 weeks.
How do I register my Green Dot card without SSN?
You cannot register a temporary Green Dot card without providing your SSN. With a temporary card, you can only spend the funds available on it. It cannot be reloaded and has no PIN or ATM access. If you don’t provide your SSN, you won’t receive a personalized card.
How do I call Green Dot?
Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.
How do I check my Green Dot balance online?
Open your cell phone’s browser and visit m.greendot.com. This website can be accessed any time and anywhere you have mobile internet service. From this website, you can not only view your balance, but also see your transaction history, add money to your card, and locate the nearest free ATM.
How do I recover my Green Dot account?
You can try calling their customer service number. If you can convince them of your identity by answering enough questions correctly, they may be willing to reset your account and provide you with a userid and password.
How do I unblock my Green Dot account?
To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.
How do I reset my Green Dot account?
Click here to reset your password on GreenDot.com. Or click on Forgot login info on the Green Dot app login screen. You’ll need your Social Security Number, 16-digit card number, and security code (CVV) to reset your password.
How does Green Dot verify identity?
To verify your identity with Green Dot, go here, enter your 16-digit card number, expiration date and the 3-digit security code on the back of your card and click “Start Verification”. Select “US” as the ID issuing country and select the ID type. Take a picture of the ID using your mobile phone or webcam.
Can you reload a temporary Green Dot card?
Temporary Green Dot cards are only reloadable after successful identity verification. You can add money to your card with direct deposit of your pay and benefits, with cash at a Green Dot retailer or through bank transfers.
How do I transfer money from my Green Dot card to my bank account?
How to transfer money from Green Dot Card to a bank account
- Log into your Green Dot card account online.
- Navigate to Add money or transfer money.
- Select transfer money.
- Add the bank details where you want to send the money.
- Follow the other instructions.